How To Deactivate Fastag Paytm
Deactivate Fastag Paytm: Are you tired of using Paytm's Fastag service and want to deactivate it? Fastag is a digital payment system that enables contactless payment of tolls on highways, making travel more convenient. However, circumstances may arise when you no longer wish to use the service. Deactivating Fastag on Paytm is a simple process that can be done in a few easy steps. In this blog post, we will guide you through the process of deactivating your Fastag Paytm account, so you can have a hassle-free experience.
Deactivate fastag under 'city transit' option: 6 Steps
Step 1: Open paytm app - Make sure you have the latest version of the Paytm app installed on your smartphone.
- Open the app and sign in to your account.
Step 2: Tap on all services - On the Paytm app homepage, you will see several options. Tap on "All Services."
- You will be directed to a new page with a list of services.
Step 3: Tap on 'manage fastag' under city transit option - Look for the "City Services" section and select "Manage Fastag."
- You will be taken to a new page where you can manage your Fastag account.
Step 4: Click on 'view all' - Under the "Active Fastag" section, tap on "View All."
- This will show you all the active Fastag accounts linked to your Paytm account.
Step 5: Tap on 'close fastag' - Find the Fastag account you wish to deactivate and tap on "Close Fastag."
- A confirmation message will appear, asking if you are sure you want to deactivate the Fastag account.
Step 6: Select a reason & tap on proceed - Select a reason for deactivating the Fastag account.
- Tap on "Proceed" to confirm the deactivation.
Deactivate Fastag by searching
Step 1: Open paytm app - Ensure that you have a stable internet connection before you open the Paytm app.
- Make sure you have the latest version of the Paytm app installed.
- Ensure that you have a sufficient balance in your Paytm wallet to pay any outstanding dues related to your Fastag.
Step2: Search for 'manage fastag' - On the home screen, click on the ‘More’ option located at the bottom right corner of the screen.
- Scroll down and click on ‘FASTag’.
- You will see the ‘Manage Fastag’ option on this screen.
Step 3: Select 'manage Fastag' - Tap on ‘Manage Fastag’ to proceed.
- In case you have multiple Fastag accounts linked to the same Paytm account, make sure you select the right one to avoid any confusion.
- You can also view your Fastag account balance and transaction history on this screen.
Step 4: Tap on 'view all' - Scroll down to the bottom of the screen and click on ‘View All’.
- This option will display all the active Fastag accounts linked to your Paytm account.
- You can also view the transaction history of each Fastag account by clicking on it.
Step 5: Select 'close fastag' - Locate the Fastag account that you wish to deactivate and tap on ‘Close Fastag’.
- Make sure you have cleared all dues and charges related to your Fastag account before proceeding with the deactivation process.
- Once the Fastag account is closed, you will not be able to use it for any future transactions.
Step 6: Select reason & tap on proceed - Select the reason for closing the Fastag account from the available options.
- Tap on ‘Proceed’ to confirm the deactivation process.
Tip 1: You can also provide additional feedback in the comment section to help Paytm improve their Fastag services. Tip 2: Once the deactivation process is completed, you will receive a confirmation message on your registered mobile number and email ID.
Deactivate Fastag by calling to paytm care: 3 Steps
Step 1: open phone app - Make sure that you have a stable internet connection before opening the app.
Ensure that you have logged in to your Paytm account.
Step 2: Call '0120' - You can call this number from any mobile network or landline.
Keep your Fastag account details ready before making the call.
Step 3: Request fastag deactivation - Explain to the customer care executive why you want to deactivate your Fastag account.
Follow the instructions given by the executive to complete the deactivation process.
Deactivate fastag by sending Email: 6 Steps
Step 1: Open Gmail app - The first step to deactivate your Paytm Fastag account is to open the Gmail app on your smartphone or computer.
- Make sure you have an active internet connection before opening the Gmail app.
- Check that you are using the correct login credentials to access your Gmail account.
- Ensure that your Gmail app is updated to the latest version.
Step 2: Tap on compose - Once you have opened the Gmail app, tap on the "Compose" button to create a new email.
- Ensure that you are logged in to your Gmail account before tapping on the "Compose" button.
- Double-check that you have selected the correct email address to send the email to.
- Keep your email message concise and to the point.
Step 3: Write mail to 'care@paytm.com' - In the "To" field of the email, type ‘care@paytm.com’ to send a mail to Paytm's customer care team.
- Make sure you type the email address correctly to avoid sending the email to the wrong recipient.
- Write a brief and clear subject line that summarizes the content of your email.
- Address the customer care team politely and professionally in your email.
Step 4: Write subject - In the "Subject" field of the email, type 'Request for Fastag Deactivation' to let Paytm's customer care team know that you want to deactivate your Fastag account.
- Keep the subject line short and specific to avoid confusion.
- Use a polite tone in your email subject to get a positive response from the customer care team.
- Be sure to mention your Fastag account number in the subject line of the email.
Step 5: Add your required details - In the body of the email, provide your name, registered mobile number, and Fastag account number. You can also explain why you want to deactivate your account.
- Double-check that you have provided accurate information to avoid any delays in the deactivation process.
- Use bullet points or numbered lists to make the information more organized and easy to read.
- Keep your email message concise and to the point.
Step 6: Send the mail - After completing all the above steps, click on the "Send" button to send the email to Paytm's customer care team.
- Make sure you have proofread the email before clicking on the "Send" button.
- Check that all the required information has been provided in the email.
- Wait for a response from Paytm's customer care team on the status of your Fastag deactivation request.
Deactivating your Paytm Fastag account is a straightforward process that can be done by sending an email to Paytm's customer care team. Follow the above steps to ensure that your account deactivation request is processed smoothly.
Tip
- Always double-check the information you provide in the email to avoid any errors.
- Use a polite tone and keep the email concise to get a positive response from the customer care team.
- Wait for a response from Paytm's customer care team before assuming that your account has been deactivated.
FAQ
Is there any fee for deactivating my Fastag account with Paytm?
Ans: No, there is no fee for deactivating your Fastag account with Paytm.
Can I reactivate my Fastag account after deactivating it?
Ans: Yes, you can reactivate your Fastag account after deactivating it.
How long does it take to deactivate a Fastag account with Paytm?
Ans: It usually takes a few minutes to deactivate a Fastag account with Paytm.
Will I get a refund of the remaining balance in my Fastag account after deactivation?
Ans: Yes, you will get a refund of the remaining balance in your Fastag account after deactivation.
Can I deactivate my Fastag account with Paytm through email?
Ans: No, you cannot deactivate your Fastag account with Paytm through email. You need to call their customer care number.
What should I do if I face any issues while deactivating my Fastag account with Paytm?
Ans: You can reach out to the Paytm customer care for assistance.
Is it safe to deactivate my Fastag account with Paytm?
Ans: Yes, it is safe to deactivate your Fastag account with Paytm.