How to Change Merchant Name in Paytm

Author: Sam | Guide: Paytm |

If you're a merchant using Paytm to accept payments, you may wish to change your registered merchant name for a variety of reasons. Perhaps your business name has changed, or you want to update it to better reflect your brand. Whatever the reason, changing your merchant name in Paytm is a straightforward process that can be completed in just a few steps. In this blog post, we'll guide you through the process of changing your merchant name in Paytm, so you can update your account information quickly and easily.

Change Merchant Name in Paytm: 5 Steps

Step 1- Launch Paytm for Business App - To change your merchant name in Paytm, you'll need to have the Paytm for Business app installed on your device. Once you have it installed, launch the app and log in to your merchant account.

  • Make sure you have the latest version of the app installed. This will ensure that you have access to all the latest features and updates.
  • If you're having trouble logging in, make sure you're using the correct credentials. You can reset your password if necessary.
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Step 2- Tab on Profile Icon - Once you've logged in to your merchant account, tap on the profile icon in the top left-hand corner of the app.

  • Make sure you're logged in to the correct account. If you have multiple accounts, you may need to switch between them to find the one you want to update.
  • If you're having trouble locating the profile icon, try searching for it using the search function within the app.
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Step 3- Select Merchant Setting - From the profile screen, select the "Merchant Settings" option.

  • Take your time to explore the different options available within the Merchant Settings menu. You may find other features and settings that are useful for managing your merchant account.
  • If you're not sure what a particular setting does, you can check the Paytm for Business help center for more information.
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Step 4- Tab on Change - In the Merchant Settings menu, look for the "Change" option next to your current merchant name. Tap on this option to start the process of updating your merchant name.

  • Double-check the spelling of your new merchant name before you save it. Once you've saved the new name, it may be difficult to change it again.
  • If you're having trouble updating your merchant name, contact Paytm customer support for assistance.
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Step 5- Enter your new name and tab on save - Enter your new merchant name in the field provided and tap on the "Save" button to complete the process.

  • Paytm may require you to provide additional information to verify your new merchant name. Make sure you have all the necessary details ready before you start the update process.
  • Once you've updated your merchant name, make sure to update any other relevant business documents and materials, such as invoices and receipts.
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Changing your merchant name in Paytm is a quick and easy process that can be completed in just a few steps. By following this guide, you can update your account information and ensure that your business branding is up-to-date.


  • Keep your merchant account information up-to-date to avoid any issues with transactions or payments.
  • Take advantage of the different features and settings available in the Paytm for Business app to manage your merchant account more effectively.
  • If you're having trouble with any aspect of your merchant account, don't hesitate to reach out to Paytm customer support for assistance.


  1. How long does it take for my new merchant name to be updated in Paytm?
  • Typically, your new merchant name should be updated within a few minutes of submitting the change request.
  1. Will changing my merchant name affect my Paytm wallet balance?
  • No, changing your merchant name will not affect your Paytm wallet balance or any pending transactions.
  1. Do I need to provide any documentation to update my merchant name in Paytm?
  • Paytm may request additional documentation to verify your new merchant name, depending on your account status and other factors.
  1. Can I change my merchant name more than once?
  • There is no official limit to how many times you can change your merchant name in Paytm, but it's best to avoid making frequent changes if possible.
  1. What should I do if I encounter an error or issue when updating my merchant name in Paytm?
  • If you encounter any issues or errors when updating your merchant name, try restarting the app or contacting Paytm customer support for assistance.
  1. Does Paytm charge any fees for changing my merchant name?
  • No, there are no fees associated with changing your merchant name in Paytm.
  1. Will my customers see my new merchant name when they make a payment?
  • Yes, your new merchant name will be visible to customers when they make a payment using Paytm.

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