How to Chat in Paytm

Author: Sam | Guide: Paytm |

Chat in Paytm has become an integral part of the digital payment platform, enabling users to communicate with each other seamlessly. With the rise of online transactions, Paytm has emerged as a popular choice for people looking for a safe and convenient way to transfer money. But Paytm is not just limited to payments; its chat feature has also gained popularity among users who want to stay connected with family and friends and conduct business transactions. In this blog post, we will explore the different aspects of Chat in Paytm and how it has transformed the way we communicate and transact online.

Chat in Paytm: 5 Steps

Step 1- Launch Paytm App - Ensure that you have the latest version of Paytm installed on your device.

Image Titled Chat in Paytm Step 1

Step 2- Tab on the chat icon - Once you are on the Paytm app home screen, look for the chat icon which is located at the bottom of your screen.

  • Tap on the chat icon to open the chat window.
Image Titled Chat in Paytm Step 2

Step 3- Select the contact you want to chat - Once you are in the chat window, you can see your contact list.

  • Scroll through your contact list to find the person you want to chat with.
  • Tap on the person's name to open the chat window.
Image Titled Chat in Paytm Step 3

Step 4- Enter your message - Once you are in the chat window, you can type your message in the text field.

  • You can also attach any media files such as pictures or videos by tapping on the attachment icon.
  • If you want to send an audio message, long press the microphone icon and record your message.
Image Titled Chat in Paytm Step 4

Step 5- Tab on sent icon - Once you have typed your message, tap on the send icon to send the message to your contact.

  • You can also send voice messages by tapping and holding the microphone icon.
Image Titled Chat in Paytm Step 5

Chat in Paytm is a convenient and easy way to stay connected with your friends and family, and conduct business transactions. By following the above steps, you can easily chat with your contacts on Paytm and enjoy a seamless communication experience.


  • You can also create a group chat with multiple contacts by tapping the new group icon on the chat screen.
  • You can customize your chat settings by tapping on the three dots icon on the top right corner of the chat screen.
  • Always ensure that you have a stable internet connection before starting your chat to avoid any disruptions.


  1. Is it safe to use Paytm chat?
  • Yes, Paytm chat is secure and encrypted to ensure the safety of your information.
  1. Can I use Paytm chat to send money?
  • Yes, you can send and receive money through Paytm chat.
  1. Can I delete my chat history on Paytm?
  • Yes, you can delete your chat history by tapping on the three dots icon on the top right corner of the chat screen and selecting 'Delete Chat History'.
  1. Can I block someone on Paytm chat?
  • Yes, you can block a contact by tapping on their name in the chat window, selecting 'More' and then selecting 'Block'.
  1. Can I use Paytm chat to make voice calls?
  • No, Paytm chat does not currently support voice calls.
  1. Can I use Paytm chat on my computer?
  • No, Paytm chat is only available on the Paytm app for smartphones.
  1. How can I report a problem with Paytm chat?
  • You can report any issues with Paytm chat by contacting Paytm customer support through the app or website.

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