If you are a merchant using Paytm as a payment gateway for your business and are looking to close your account, you've come to the right place. In this post, we'll guide you through the process of deleting your Paytm merchant account in a few simple steps. We understand that there could be various reasons why you might want to delete your account, and we're here to make the process as easy as possible for you. So, let's get started!
Delete paytm merchant account under in paytm app: 7 Steps
Step 1: Open paytm app - The first step is to open the Paytm app on your mobile device.
Ensure that you have the latest version of the Paytm app installed on your device.
Check your internet connection to avoid any interruptions during the process.
Step 2: Tap on profile icon - Once the app is open, locate the profile icon on the top left corner of the screen and tap on it.
Make sure you are logged in to the Paytm account for which you want to delete the merchant account.
If you have multiple accounts linked to the app, select the correct one before proceeding.
Step 3: Go to merchant tab - After tapping on the profile icon, scroll down to find the 'Merchant' tab, and tap on it.
If you do not see the 'Merchant' tab, ensure that your Paytm account is registered as a merchant account.
Contact Paytm support if you face any issues while locating the 'Merchant' tab.
Step 4: Click on 'payments & settlement' - In the 'Merchant' tab, you will see various options related to your Paytm merchant account. Click on 'Payments & Settlement'.
Ensure that you have cleared all pending payments before proceeding with the account deletion process.
Take a screenshot of the 'Payments & Settlement' page for future reference.
Step 5: Tap on profile icon - After clicking on 'Payments & Settlement', you will be redirected to a new page. Tap on the profile icon again, which is located in the top left corner of the screen.
Double-check that you are still logged in to the correct Paytm account.
Make sure you have a stable internet connection before proceeding.
Step 6: Click on 'Deactivate my account' - On the profile page, scroll down until you see the 'Deactivate my Account' option. Click on it.
Read the instructions carefully before proceeding with the account deletion process.
Keep in mind that once you deactivate your account, you will not be able to access it again.
Step 7: Tap on 'proceed' - After clicking on 'Deactivate my Account', you will be asked to confirm your decision. Tap on 'Proceed' to confirm.
Be sure that you want to delete your account as this action cannot be reversed.
Double-check all details before proceeding with the deletion process.
Delete merchant account by calling in customer care: 3 Steps
Step 1: Open phone app - The first step to delete your Paytm Merchant Account is to open your phone app. Follow these tips to ensure that you complete this step correctly:
Check that you have an active internet connection before you open the app.
Make sure that you have logged in to your Paytm Merchant Account.
Check that you have the latest version of the app installed on your phone.
Step 2: Dial '0120 445 6456' - The second step is to dial ‘0120 445 6456’ to contact Paytm’s customer service team. Follow these tips to ensure that you complete this step correctly:
Make sure that you have your Paytm Merchant Account ID and other relevant details ready before you call.
Check that you are calling from the phone number registered with your Paytm Merchant Account.
Keep a pen and paper handy to jot down any important instructions.
Step 3: Request account deactivation - Once you are connected with the Paytm customer service team, request them to deactivate your Paytm Merchant Account. Follow these tips to ensure that you complete this step correctly:
Be polite and clear in your communication.
Explain your reason for wanting to delete your account.
Follow any further instructions provided by the customer service representative.
Request merchant account deactivation through mail: 6 Steps
Step 1: Open Gmail app - Open your Gmail app on your mobile or desktop.
If you don’t have a Gmail account, you can create one by following the instructions provided by Google.
Sign in to your Gmail account using your credentials.
Step 2: Compose a mail - Click on the “Compose” button on the top left corner of your screen.
A new email window will open.
You can also use the keyboard shortcut ‘C’ to compose a new mail.
Step 3: Write a mail to 'firstname.lastname@example.org' - In the “To” section, type in “email@example.com.”
This is the email address for Paytm customer care, and they will assist you with deleting your account.
Make sure you type the email address correctly, or the email will not reach Paytm.
Step 4: Write the subject - In the “Subject” section, type in “Request to delete my Paytm merchant account.”
This will help Paytm customer care understand the reason for your email.
Keep the subject line brief and to the point.
Step 5: Enter account details & enter reason - In the body of the email, type in your Paytm merchant account details.
This includes your registered mobile number and email address.
Also, mention the reason for deleting your account.
Be specific and honest about the reason, as it will help Paytm customer care serve you better.
Step 6: Tap on send - Once you have written the email, review it to ensure that there are no errors.
Double-check the email address, subject line, and body of the email.
Tap on the “Send” button to send the email to Paytm customer care.
Deleting a Paytm merchant account is a straightforward process. By following these steps, you can ensure that your account is deleted without any hassle. Make sure to keep a record of your transactions and payment history associated with your Paytm account before deleting it. If you face any issues during the process, reach out to Paytm customer care for assistance.
Make sure to cancel any active subscriptions or services associated with your Paytm account before deleting it.
Keep a record of all the transactions and payment history associated with your Paytm merchant account.
Be patient and wait for Paytm customer care to assist you with deleting your account.
Can I delete my Paytm merchant account from the Paytm app?
No, you cannot delete your Paytm merchant account from the Paytm app. You need to send an email to firstname.lastname@example.org requesting account deletion.
Can I reactivate my Paytm merchant account after deleting it?
No, once you delete your Paytm merchant account, it cannot be reactivated. You need to create a new account if you wish to use Paytm as a merchant again.
How long does it take to delete a Paytm merchant account?
It may take up to 7 working days for Paytm to delete your merchant account after receiving your account deletion request.
Do I need to pay any fees to delete my Paytm merchant account?
No, you do not need to pay any fees to delete your Paytm merchant account.