How To Check Received Money In Paytm

Author: Vijay | Guide: Paytm |

Paytm has become an increasingly popular platform for making and receiving payments in India. With the convenience of digital transactions, it's important to know how to check if you've received money on Paytm. In this guide, we'll walk you through the steps to check your Paytm balance, view your transaction history, and ensure that you've received the money you were expecting. Whether you're a frequent Paytm user or just getting started, this guide will help you stay on top of your digital transactions.

Check received money under balance & history tab: 5 Steps

Step 1: Open Paytm app - To check the received money in Paytm, the first step is to open the Paytm app on your mobile phone. You can download the Paytm app from the app store if you haven't already installed it.

  • Ensure that you have a stable internet connection to avoid any interruptions while checking the received payment.
  • Make sure that you have logged in to the Paytm app with the correct mobile number and password.
  • Keep your mobile phone charged to avoid any inconvenience during the process.
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Step 2: Tap on balance & history tab - Once you have opened the Paytm app, the next step is to tap on the "Balance & History" tab. This tab can be found at the bottom of the screen.

  • Make sure that you have updated your Paytm app to the latest version to avoid any glitches while checking the received payment.
  • Double-check that you are on the correct account to avoid confusion in case you have multiple Paytm accounts.
  • If you are unable to find the Balance & History tab, check if you have mistakenly logged in to another wallet or bank account.
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Step 3: Tap on filter icon - After tapping on the "Balance & History" tab, the next step is to tap on the filter icon, which is located on the top-right corner of the screen.

  • If you are using an older version of the Paytm app, you may not see the filter icon. In such cases, you can directly scroll down to find the "Received" option.
  • If you are a frequent user of Paytm, you may have a long transaction history. In such cases, applying filters can help you find the received payment quickly.
  • Always ensure that you have selected the correct filter options to avoid any confusion while checking the received payment.
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Step 4: Apply 'received' filter - Once you have tapped on the filter icon, the next step is to apply the "Received" filter. This will help you see only the transactions where you have received money.

  • Double-check that you have selected the correct filter option to avoid any confusion.
  • If you have received multiple payments, you can use the search bar to find a specific transaction.
  • In case you are unable to find the received payment, check if the person who sent you the money has transferred it to the correct Paytm account.
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Step 5: Received payment is visible - After applying the "Received" filter, you should be able to see the received payment on your screen. You can click on the transaction to see the details of the received payment.

  • Always double-check the transaction details to avoid any errors.
  • If you have received the payment in the wrong Paytm account, contact the person who sent you the money and ask them to transfer it to the correct account.
  • In case you have any issues while checking the received payment, you can reach out to the Paytm customer support team for assistance.

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Check received payment under messages tab: 4 Steps

Step 1: Open paytm app - Open the Paytm app on your mobile phone. You can find the app on the home screen or in the app drawer.

  • Make sure you have a stable internet connection while using the Paytm app.
  • Always update the app to the latest version to avoid any errors or glitches.
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Step 2: Tap on messages icon - Once the app is open, you will see a Messages icon on the bottom right corner of the screen. Tap on it to proceed.

  • Check all the messages in your Paytm account to keep track of your transactions.
  • You can also archive or delete messages to keep your inbox clutter-free.
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Step 3: Go to payments tab - After you tap on the Messages icon, you will see various tabs such as General, Orders, and Payments. Tap on the Payments tab to proceed.

  • If you don't see the Payments tab, swipe right to access it.
  • You can also filter your payment history by selecting a specific date range.
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Step 4: Payment history is visible - In the Payments tab, you will be able to see all the payments you have received or made through your Paytm account. Look for the payment you want to check and tap on it to view the details.

  • You can also download your payment history as a PDF or CSV file.
  • If you have any doubts about a particular transaction, you can raise a dispute by tapping on the 'Raise Dispute' button.
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Checking received money in your Paytm account is a simple process that can be done in just a few steps. By following the steps mentioned above, you can keep track of your payments and ensure that all your transactions are credited to your account.

Tips

  • Always verify the details of the payment before accepting it.
  • If you are receiving a payment from someone for the first time, make sure to verify their identity.
  • If you are facing any issues with your Paytm account, you can contact their customer support team for assistance.

FAQ

  1. Can I check the status of a payment made to someone else through my Paytm account?
  • Yes, you can check the payment status by going to the Payments tab in the Messages section.
  1. How long does it take for the payment to reflect in my account?
  • The payment should reflect in your account immediately after it is credited.
  1. Can I transfer the received money to my bank account?
  • Yes, you can transfer the money to your bank account using the 'Withdraw' option in the Paytm app.
  1. Is it safe to use Paytm for online transactions?
  • Yes, Paytm uses industry-standard encryption to ensure the safety and security of your transactions.
  1. What should I do if I don't see a payment in my account even though it has been credited?
  • You can contact Paytm customer support and raise a dispute for the payment.
  1. Can I check my payment history on the Paytm website?
  • Yes, you can log in to your Paytm account on the website and check your payment history.
  1. What happens if I accidentally accept a payment that was not meant for me?
  • You can return the payment to the sender by using the 'Return' option in the Paytm app.

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