How to delete Phonepe account

Author: Sam | Guide: Phonepe |

If you're considering deleting your PhonePe account, you've come to the right place. Whether you're looking to switch to a different digital payment platform or you no longer find PhonePe suitable for your needs, this blog post will provide you with a concise and straightforward guide to help you delete your PhonePe account hassle-free. So, let's dive in and discover the steps to close your PhonePe account once and for all.

Delete Phonepe account: 10 Steps

Step 1 : Go to Phonepe app - Open the PhonePe app on your mobile device.

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Step 2: Select the account symbol on the top - Locate and tap on the account symbol, usually found at the top of the app's interface.

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Step 3: Select the bank account - From the account settings menu, select the bank account associated with your PhonePe account.

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Step 4: Scroll down and click on the unlink bank account - Scroll down within the bank account settings and look for the option to "unlink" your bank account from PhonePe. Tap on it to proceed.

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Step 5: Click on the help button in the top right corner - In the top right corner of the screen, you'll find a help button. Tap on it to access additional support options.

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Step 6: Select the personal details row - Within the help menu, locate and select the category labeled "personal details."

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Step 7: Select deactivating my Phonepe account - Look for the option that relates to deactivating your PhonePe account and tap on it.

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Step 8: Click on Delete my Phonepe account - After selecting the deactivation option, you should see a prompt asking you to confirm the deletion. Tap on "Delete my PhonePe account" to proceed.

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Step 9: Select any Row given below - Depending on your specific situation, PhonePe may require you to select a relevant category or provide additional details. Follow the instructions on the screen accordingly.

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Step 10: At last select the deactivate Phonepe account - Once you have provided the necessary information, review your choices, and confirm your decision to deactivate your PhonePe account.

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Deleting your PhonePe account doesn't have to be a complicated process. By following the step-by-step instructions outlined above, you can ensure a smooth and hassle-free account deletion. Remember, it's important to carefully consider your decision before deleting your account, as it will result in the permanent loss of your account data and transaction history.


  • Take a moment to review your transaction history and ensure that you have transferred any necessary funds or completed pending transactions before initiating the account deletion process.
  • If you have any pending refunds, cashback, or unresolved issues, it's recommended to contact PhonePe customer support before deleting your account to address these matters.
  • After deleting your PhonePe account, consider removing any saved payment methods or personal information associated with the app from your device for added security.


Can I reactivate my deleted PhonePe account?

No, once you delete your PhonePe account, it cannot be reactivated. Make sure to consider this decision carefully before proceeding.

Will deleting my PhonePe account affect my linked bank account or credit/debit cards?

Deleting your PhonePe account will not directly affect your linked bank account or credit/debit cards. However, it's advisable to remove any linked payment methods from PhonePe for security purposes.

What happens to my transaction history after deleting my PhonePe account?

When you delete your PhonePe account, your transaction history and account data are permanently deleted. Make sure to save any important transaction information before proceeding.

Are there any charges or fees for deleting my PhonePe account?

No, there are no charges or fees associated with deleting your PhonePe account. It's a free process.

Can I transfer my PhonePe balance to another digital payment platform before deleting my account?

PhonePe does not provide an option to transfer your account balance to another digital payment platform. Ensure you use or withdraw your balance before deleting your account.

How long does it take to delete a PhonePe account?

The account deletion process is usually immediate. Once you confirm the deletion, your account and associated data will be removed.

Will I receive any confirmation or notification after successfully deleting my PhonePe account?

After successfully deleting your PhonePe account, you may receive a confirmation message or notification on the app. However, it's recommended to double-check that your account has been deleted by trying to log in again after some time.

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