How to Complain Against Online Shopping Site in UAE
UAE laws safeguard all consumer rights, including the right to standard quality products and services at the stated price. It also aims to protect the consumer's health and safety when using the items or getting the service. The legislation protects customer data and prevents providers from utilizing it for marketing purposes. You can file a complaint if you believe your UAE consumer rights have been violated. You can register a complaint against a company or employer in UAE. Now, let's look at the steps to complain against online shopping site in UAE.
Complain Against Online Shopping Sites in UAE in 5 Easy Steps
Step 1: Go to the UAE consumer protection page: Firstly visit the UAE consumer protection page of the Official Portal of the UAE Government. You will find the link to the page here. https://u.ae/en/information-and-services/justice-safety-and-the-law/consumer-protection
- Also, you can copy and paste this link and search for it on your device.
Step 2: Tap on complain about a retailer: An article related to consumer protection will come up.
- Under the subheading related eServices a lot of options will be present.
- Choose the last option which says "Compain about retailer -Consumer Protection- Dubai," and tap on it.
Step 3: Enter consumer details: The official page of the Economy Consumer Complaints page of the Government of Dubai will come up. You will have to enter the consumer details that are being asked.
At first, you have to enter details like Full Name, Mobile Number, Email, Nationality, etc.
You have to write the details in the space provided.
Step 4: Enter commercial sector: Next in the section of the Consumer Complaint you have to type the Company Name, Commercial Sector, Complaint Type, Subject, and Complaint Details.
If you want to attach any documents, pictures or anything there is a section of "Attachment" you can attach your file there.
Step 5: Tap on submit: After entering all the details, double-check if you have entered them correctly.
- Next click on the Terms and Conditions checkbox.
- Lastly, click on submit option.
If you think any company is violating your consumer rights you can complain. Hence, follow the above steps to complain against online shopping site in UAE.
FAQs
How can I report a Dubai internet seller?
You can file your complaints through Dubai's consumer rights complaint portal. This is a basic form that requests details and proof for your claim before submitting it for settlement. The Dubai Consumer App is another alternative. This software is simple to use and allows you to make complaints while on the go.
Is it legal to trade online in the UAE?
Yes. Online trade is permitted in the UAE.
Is it legal in the UAE to sell online?
Yes. It is allowed in the UAE to sell on any available social media site. However, you must be appropriately licensed to do so once more. Yes, organizations that want to do business online in Dubai must get a business license.
Is it legal to sell on Amazon in the UAE?
Yes, selling on Amazon in the UAE is allowed, but you will need a license to sell things through this website. You must apply for a UAE e-commerce license, which Meydan Commerce may supply.
What is the cost of an online selling license in the UAE?
In the UAE, the cost of an e-commerce license begins at AED 5,750. The currency of Dubai is AED. There are, however, other expenditures to consider when applying for your e-commerce licenses, such as resident visa eligibility, office space and amenities, and the registration authority.
The above FAQs contain some more important details regarding online selling, complain, etc. Hence, make sure to go through them as well.