How to Complain Against a Company in UAE
For many people throughout the world, the UAE is one of the best shopping destinations. In the UAE, there are countless shopping companies, from big deals to festivals and special occasions. In order to further solidify the UAE's position in the retail industry, the authorities have implemented a number of consumer protection regulations. You can easily complain against a company on UAE. The UAE has made significant efforts to ensure consumer confidence in the marketplace and create equitable relationships between customers and enterprises.
Here's how you can lodge a complaint online with National Consumer Helpline Portal.
Complain Against Company In MOHRE
Complain against a company in UAE in 5 easy steps.
Step 1: Go to Consumer protection page: The first step is to open your device.
- Then visit your browser and type in the link u.ae consumer protection and click on Search.
- When you click on Search, the Consumer Protection section of the Official Portal of the UAE Government opens up.
Step 2: Tap on complain about a retailer: When the Consumer protection page comes up, spot the Related eServices subsection. Then look for the third option which is Complain about a retailer.
- Click on the Complain about a retailer option.
Step 3: Enter the consumer details: After you click the third option, a new page opens.
- In the page, there are fields to enter your personal information. For example, Name, Contact no. etc.
- Enter the required information in the empty fields.
Step 4: Enter the consumer complaint: Below the Consumer details section, you can find the consumer complaint section. Enter the necessary information like Company name, complaint type, etc.
- Finally enter your complaint in details.
Step 5: Tap on submit: After filling up every required field, go through the Terms and condition.
- Then check the Terms and Conditions box.
- Finally click on Submit.
While your stay in UAE, if you ever need to lodge a complaint against a company just read this article. The UAE focusses highly on the comfort and security of consumers. It is very easy to file a complaint against a company and requires only a few easy steps.
FAQs
Can I report an illegal company in UAE?
You can easily report an illegal company by calling the Abu Dhabi Police's Aman service at 8002626 or sending an SMS to 8002828. You can also call the Al Ameen service of the Dubai Police at 8004888 from within the United Arab Emirates or at +9718004888 from outside the country. Finally, a third option is to send an SMS to 7999 or call the Najeed service of the Sharjah Police at 800151.
Does UAE have a Consumer court?
Each of Emirate's Department of Economic Development (DED) oversees the implementation of plans and policies pertaining to consumer protection laws as well as concerns relating to consumer rights. Then it receives customer complaints and educates customers about their rights and obligations.
How do I report a business in Dubai?
You can report a business in Dubai by completely completing out the complaint form and including the invoice, contract, and any supporting papers, you can file a consumer complaint. An employee of Consumer Protection will get in touch with you in 4 working days.
You can also lodge a cyber crime complaint online in India.
What is the highest penalty amount for violating the consumer rights?
The maximum penalty for breaching the consumer rights are AED 10,000 to AED 100,000 in fines. The fines may be imposed for trading, promoting, providing, or publishing a misleading description of any food with the intent to deceive a consumer. Technical rules violations are subject to penalty of up to AED 100,000.
Which is the UAE Consumer Protection law?
The Federal Law No. 24 of 2006 is repealed by the Federal Law No. 15 of 2020 on Consumer Protection. The new law intends to safeguard all consumer rights, including the right to receive products and services of a certain standard of quality and at the price stated.
The answers to the FAQs will come in handy if you want some additional information about the UAE consumer rights and how to protect them.