Gulshan Sharma

Answered 5 years ago

Uber’s cancellation policy if you cancel the ride:

  • 1. If you suddenly cancel Uber ride while en route to your drop off location, your driver can still take you to drop off location, and then request a fare adjustment. 

  • 2. You don’t need to pay cancellation fee if you cancel Uber ride within 5 minutes of booking the ride.

  • 3. If your driver is 5 minutes late, then you will not pay cancellation fee.

  • 4. If you think that you were incorrectly charged a cancellation-fee, then you can request a refund on their website.

  • 5. If you have booking a sharing ride Uber Pool, then the cancellation fee process is same. You have to cancel Uber ride before driver accepts it.

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