How to Use Telegram for Business

Author: Kishore | Guide: Telegram |

Telegram is a more sophisticated messaging app. It contains thousands of groups, channels, and robot systems to help you find what you're looking for in seconds. As a result, Telegram is the best medium for business purposes. It has over 5K public Business organizations that meet on a regular basis. Telegram is regarded as one of the best forums because it is free and open to anyone. This article will show you how to utilize Telegram for Business purposes in a concise manner.

In this guide, we will help you to learn how to make use of telegram for your business in 7 simple steps with pictures.

Use Telegram for Business: 8 steps

Step 1- Open the Telegram App: Download the Telegram App on your phone.

  • If you are using an Android model, you can download it from Google Play Store. For Apple models, we can download from App Store.
  • Create an account in the telegram account by entering a new user name and mobile number. You’ll get an OTP for verification.
  • You can check out this article to create a new telegram account.

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Step 2- Tap on your group: You must already be having a Telegram Group for business. or you can create one for your business which makes communication with your consumers or target audience easier.

  • You can create a new group, or you must have an existing group.
  • Make use of a search bar to find your group.
  • Open your Telegram Group.

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Step 3- Tap on the group name: After opening the group. you'll view this page.

  • It'd have all your previous conversations with your consumers.
  • it could have images, documents, queries, voice messages, or anything.
  • On the top, you'll have your group name, group DP and 3 dots.
  • Tap on your group name once.

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Step 4- Now add your business clients: You can add members to your group.

  • Sometimes you may not be able to add a particular participant to the group. It may be sure of their privacy policy. In that case, text them privately, or send a link to join your group.
  • You can add the participants you want or wish to have in your group.
  • You can add participants by clicking 'Add Members'.

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Step 5- Now tap on the message box: You can even text in your group.

  • Click on the message box.
  • You can send text messages to your groups.

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Step 6- Introduce your business & start-up You can send messages in your groups.

  • You can share info about your business or start-up.
  • You can tell more about the business setup you have created.
  • You can share info about yourself.
  • But it is advised to maintain professional decorum.

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Step 7- You can use media files for displaying your product. Tap on the pin icon: You can send anything to your consumers or members other than just text messages.

  • Click on the pin near the message box.
  • You can send documents, pictures, voice notes, or anything related to your business.

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Step 8- Choose the media option as per your file Once you click on the pin, you'll get a variety of files that you can share as you wish, with your consumers or the members in the group.

  • You can select any image from your gallery.
  • You can select files from your folders or downloads.
  • You can share the location of your business.
  • You can start a new poll.

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Using Telegram for your business is a popular way to communicate with your consumers on a more personal level. It can be highly beneficial for customer service or as a marketing tool, and it can also provide you with vital feedback. Not only will you be able to utilize one of the most popular and secure apps on the market, but you'll also be able to tailor your communication and features to your specific business needs. You can also learn How to Pin a Message in Telegram Channel.

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