How to Delete Amazon Inbox Messages

Author: Iqbal | Guide: Amazon |

As renowned Amazon is for its unparalleled product quality and quick delivery, it even provides outstanding customer service. For any doubts that you have and cannot be solved, you can just chat with the customer service, and they reply instantly, no matter what time it is. But still are you, someone who likes all their chats deleted, be it WhatsApp or even amazon's customer service? Read further to know how to delete amazon inbox messages.

5 easy steps to delete your amazon's inbox messages:

Step 1: Open the Amazon app: The very first step would be to open the Amazon app.

  • The app can be opened on any of your devices. You can use your laptop, phone, PC, or even tablet for this purpose.
  • If you want to use your phone for this purpose, then you will have to download the app. It's great if you already have it.
  • But if you don't, you can easily download the app from PlayStore, if you have an Android and App Store, if you have IOS.
  • Once you have installed the app, tap on the icon as shown below and you will be taken to Amazon (the app)
image titled Delete Amazon Inbox Messages step 1

Step2: Tap on the 3 dot button: The next step would be to tap on the three dots.

  • Once you tap on the app, you will be taken to a page.
  • When you look at the top left corner, you will spot an option with three dots that looks as shown below.
  • Once you are able to find that option, click on it.
image titled Delete Amazon Inbox Messages step 2

Step 3: Tap on "Customer Services": Once you tap the three dots, click on "your things"

  • After you click on the three dots, a bar/ menu will appear on the screen.
  • The screen will have various options but you need to scroll down to find the "Customer Services" option as shown below.
  • Once you spot the option, tap on it.
image titled Delete Amazon Inbox Messages step 3


Step 4: Tap on "Chat with us": After tapping on "Your things", you need to go to "Manage Prime Membership".

  • Once you click on "Customer Services" you will be taken to a page.
  • While you scroll down the page you will find "Didn't find what you were looking for?".
  • Go down in the "Didn't find what you were looking for?" to find "Chat with us".
  • Select the option "Chat with us"
image titled Delete Amazon Inbox Messages step 4

Step 5: Tell them to delete it: The very last step would be to tell them to delete the chat.

  • After you click on "Chat with us", you will be taken to a chat, where you will be given options to reply instead of a chatbox.
  • After the chat opens, click on "No, something else".
  • An instant reply will come, along with various options to reply to the customer service.
  • Along with the options, you will even get an option to type in a message.
  • Type "Please delete my customer chat" and they will immediately delete the chat.
image titled Delete Amazon Inbox Messages step 5

This is how you can delete your customer service chat. The process is really easy to follow.

Amazon is one of the most exciting and innovative companies in the world. Millions of customers shop on Amazon, and thousands of people work for Amazon. Amazon is a huge company with a complex structure. It has departments such as Amazon Web Services, Amazon Marketplace, and Amazon Prime.

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