Although you cannot directly delete Amazon customer service chat, Amazon provides a service where you can ask Amazon's customer service executives to do it for you.
Amazon is the leading e-commerce website and a service provider. It has added various features in its Platform besides being a shopping app, such as online transactions through BHIM UPI and many more things. Amazon has also expanded its customer support services by giving the users different options to communicate with their customer service executives. You can either call their customer service or you can chat with them to resolve your query. You can also delete your chats from the Amazon App by following some simple steps. The steps are very easy and very simple to perform. In this article, we will be providing you with a guide on How to delete Amazon Customer Service Chat from Amazon.
The steps to delete Amazon Customer Service Chat are as follows:
Delete Customer Service Chat: 5 Simple Steps
Step 1: Open the Amazon app: In order to customer service chat, First, you have to open the Amazon app. You can open the Amazon platform on any device that you desire but you have to make sure that the device in which you are opening Amazon has a proper Internet connection otherwise you would not be able to complete the process.
Step 2: Tap on the 3 dot button: After you open the Amazon website on your desired device you will be greeted with amazons homepage, and on that homepage, you will see various options.
On the bottom right-hand corner of the screen, you will see a 3 dot button.
you will have to click on that button to proceed further to remove Amazon customer service chat.
Step 3: Tap on "Customer Services": When you click on the 3 dot button you will be headed to a new page where you will find another set of options and on that page only you will also see an option named "customer service". Click on that option to proceed further.
Step 4: Tap on "Chat with us": When you click on the customer service option, you will see a page and on that page, you will see your recent purchases from Amazon.
Along with that, you will see different options that will help you to resolve your query.
On that page, when you scroll down you will see an option namely "chat with us".
In order to remove Amazon customer service chat, you have to click on that option.
Step 5: Tell them to delete it: When you click on the chat with us option you will be led to another page where you can chat with Amazon’s customer service executive.
On that page only you will see your prior chat with Amazon's customer service executive.
In order to delete the prior Amazon customer service chat, you will have to type a message saying that you want to delete your customer care chat.
When you tell the Amazon customer service executive to delete your Amazon customer service chat, they will delete it for you.