How to Delete Chat History on Amazon App

Author: Iqbal | Guide: Amazon |

In this tutorial, we will check out how to delete Amazon chat history.

As we all know that Amazon stores chat history, keeps check of our search history, and all in order to predict the accurate product that we might be thinking of buying. Have you ever talked to customer care regarding your order or expectations/ notifications about any product? Almost all of us have done that.

What if you wish to delete those conversations from Amazon permanently? Some might find it difficult to do so. But let me tell you that it's a lot easier than you think.

Let’s hop right into it and see how to delete amazon chat history. We’ll learn step by step to keep this simple so that you could learn easily.

How to Delete Chat History on Line Messenger App on Android?

Delete Amazon Chat History in 5 Steps

Step 1: Open the Amazon app: First, look for the Amazon icon on your mobile device.

  • However, if you Can’t seem to locate the icon of Amazon then you’ll need to download it from the Google Play Store app. Go to the Google Play Store. Search “Amazon” and click on the download button to install the app.
  • Furthermore, If you don’t wish to download it then you can simply go to your browser and in the search bar type “amazon”. The web page will open in from of your screen.
image titled Delete Amazon Chat History step 1

Step 2: Tap on the 3 dot button: We will click on the app to open it. Login user Id using Amazon’s logging details. You can either log in by using your Mobile number or by registered mail.

  • If in case you do not remember the password, try logging in by generating OTP or click on forget the password to set a new password.
  • Next, after logging in, at the bottom, as you can see in this picture, different options are available. To your right-hand side, you can see there are three lines or dots present.
  • Tap on the “3 dot button” to open the menu.
image titled Delete Amazon Chat History step 2

Step 3: Tap on "Customer Services" in Amazon: You’ll be able to see different options. Now we need to delete our amazon messages so we will move forward. Here, below the settings option, you can see the “Customer Service” tab. Select the “customer service” option.


image titled Delete Amazon Chat History step 3

Step 4: Tap on "Chat with us" in Amazon: Moving on, click on the “Chat with us” option to proceed further. Here you can text your query.

image titled Delete Amazon Chat History step 4

Step 5: Tell Amazon to delete it: You can simply text them “Please delete my amazon chat history or Please delete my messages.” and Viola! Now, it’s just a matter of time. Hence, this is how we can delete messages from Amazon’s history.


image titled Delete Amazon Chat History step 5

In the end, you can also restore the messages if you want. Within 30 days of setting or modifying a chat retention term, you can recover chat messages to your users. All conversation messages that fall inside the retention period are permanently removed, and new chat messages that pass the retention period are permanently deleted.

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