How To Contact Truecaller Customer Care

Author: Vijay | Guide: Truecaller |

Are you tired of receiving unwanted calls or messages from unknown numbers? Or have you ever missed an important call because you didn't recognize the number? If so, you might want to consider using Truecaller, the popular caller identification app. However, if you're facing any issues or have questions regarding the app's functionality, contacting Truecaller Customer Care can provide the answers you need. In this blog post, we'll explore how to get in touch with Truecaller Customer Care and the services they offer to enhance your user experience.

Contact Through Truecaller App: 8 Steps

Step 1: Open Truecaller app - Make sure you have the Truecaller app installed on your smartphone.

  • If you don't have the app, you can download it from the Google Play Store or Apple App Store.
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Step 2: Click on profile icon - Once you open the app, click on the profile icon at the top left corner of the screen.

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Step 3: Select 'send feedback' - Scroll down and select the ‘send feedback’ option.

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Step 4:Tap on 'subject' - You will be prompted to select a subject for your feedback. Tap on the ‘subject’ field.

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Step 5: Select the subject of your choice from the list - Choose the relevant subject from the list of options provided. The options include account, spam calls, SMS, app bugs, and more.

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Step 6: Write feedback of about 100 characters - Write your feedback in the text field provided. Make sure to keep it concise and to the point, with a maximum of 100 characters.

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Step 7: Click on send icon on top right corner - Once you're done, click on the send icon located at the top right corner of the screen.

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Step 8: Click on 'ok' - You will receive a confirmation message saying your feedback has been sent successfully. Click on ‘ok’ to close the message.

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Contact Through Their Website: 6 Steps

Step 1: Open chrome browser - Open your Chrome Browser on your computer or mobile device.

  • If you do not have Google Chrome installed, you can download it from the Google Play Store or the App Store.
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Step 2: Tap on search bar - Tap on the search bar located at the top of the screen.

  • Type in ‘support.truecaller.com’ in the search bar and press enter.
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Step 3: Search for 'support.truecaller.com' - Once you have entered the website, you can navigate to the ‘Support’ section on the website.

  • Alternatively, you can search for ‘Truecaller support’ on the search engine to get the website.
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Step 4: Click on 'contact us' - After locating the ‘Support’ section, click on ‘Contact Us’.

  • You will be redirected to a page where you can fill out a form with your query or issue.
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Step 5: Fill the form with necessary details - Fill in the form with your name, email address, phone number, and a brief description of your query or issue.

  • Ensure that the information you provide is accurate and complete to avoid any delays in response time.
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Step 6: Click on 'submit' - Once you have filled in the necessary details, click on ‘Submit’.

  • Your query or issue will be forwarded to the relevant department, and you will receive a response as soon as possible.
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Contacting Truecaller customer care is a simple and straightforward process. By following the above-mentioned steps, you can easily get in touch with their support team and get your issues resolved in no time.

Tips

  • Make sure you provide accurate and complete information in the contact form to receive a prompt response.
  • If you do not receive a response within a reasonable time frame, try contacting Truecaller customer care through their social media handles or forums.
  • It is important to be patient and polite while interacting with customer care representatives, as they are there to help you resolve your issues.

FAQ

  1. Is it necessary to fill out the contact form, or can I contact Truecaller customer care through email?
  • Truecaller customer care can only be contacted through their official website, where you will need to fill out a contact form with your details and query.
  1. How long does it take for Truecaller customer care to respond to queries?
  • Truecaller customer care typically responds within 24 to 48 hours of receiving your query.
  1. What is the best time to contact Truecaller customer care?
  • Truecaller customer care is available 24/7, so you can contact them anytime.
  1. Can I contact Truecaller customer care for issues related to my Truecaller subscription?
  • Yes, you can contact Truecaller customer care for any issues related to your Truecaller subscription.
  1. Are there any other ways to contact Truecaller customer care besides their website?
  • Truecaller customer care can also be contacted through their social media handles or forums.
  1. Will I be charged for contacting Truecaller customer care?
  • No, contacting Truecaller customer care is free of cost.
  1. What should I do if I am not satisfied with the response from Truecaller customer care?
  • If you are not satisfied with the response from Truecaller customer care, you can try reaching out to them through their social media handles or forums.

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